Hi Sonia, Thank you for bringing this to our attention. We are very sorry to hear about your experience and understand your concern, especially given the length of time and the safety issues you’ve described. This is certainly not the experience we want for our residents, and we would like the opportunity to look into this further and ensure it is properly addressed. We look forward to speaking with you! Kindest regards, David Page

Hola, Joel: Agradecemos sinceramente que te hayas tomado el tiempo para compartir tu experiencia. La situación que has descrito no es la que deseamos para nuestros residentes, y comprendemos lo frustrante que puede resultar lidiar con problemas relacionados con el mantenimiento, el ruido y la comunicación. Te pedimos nuestras más sinceras disculpas por cualquier malentendido o falta de comunicación. Una vez más, nos encantaría tener la oportunidad de revisar tu situación en detalle para asegurarnos de que todas tus inquietudes hayan sido debidamente atendidas. Si estás dispuesto, te invitamos a ponerte en contacto con nosotros llamando al (301) 692-2293 o enviando un correo electrónico a [email protected]. ¡Esperamos tener noticias tuyas pronto! Saludos cordiales, David Page Hello Joel, We sincerely appreciate you taking the time to share your experience. The situation you have described is not what we wish for our residents, and we understand how frustrating it can be to deal with issues related to maintenance, noise, and communication. We offer our sincerest apologies for any misunderstandings or lack of communication. Once again, we would love the opportunity to review your situation in detail to ensure that all your concerns have been properly addressed. If you are willing, we invite you to contact us by calling (301) 692-2293 or sending an email to [email protected]. We look forward to hearing from you soon! Kindest regards, David Page

Hi Oscar, Thank you for sharing your concerns. We understand how disruptive ongoing noise can be, especially during late-night hours, and we’re sorry to hear this has been affecting your ability to rest comfortably in your home. Please know that we take noise concerns seriously and address them in accordance with community policies. If this issue is continuing despite prior reports, we encourage you to contact us so that we can discuss this in more detail. You can reach us at (301) 692-2293, or by email: [email protected]. We look forward to hearing from you! Kindest regards, David Page

Hello Maria, Thank you so much for visiting Lerner Springfield Square! We're thrilled to hear that you enjoyed your tour and that our community made you feel at home. We’re glad you found the property inviting and our team professional and welcoming — and we’ll be sure to share your kind words with Tianna. Thank You for choosing Lerner Springfield Square! Kindest regards, David Pag

Hello Adriana, Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t fully met your expectations. If there are specific concerns regarding your apartment appliances or garbage collection services, we’d appreciate the opportunity to learn more so we can address them directly. Please feel free to contact us at [email protected] so we can work with you to find a solution. Your comfort and satisfaction are important to us, and we’re here to help. Kindest regards, David Page

Hello, Thank you so much for taking the time to share your kind words! We’re delighted to hear about your positive experience with Julio. His professionalism, courtesy, and dedication truly make him an asset to Springfield Square, and we’re grateful to have him on our team. It’s wonderful to know that his timely and thorough service helps make your home comfortable and well cared for. We appreciate your feedback and your recommendation! Thank You for choosing Lerner Springfield Square! Kindest regards, David Page

Hello Karnisha, We love having you in our community! Thank you so much for sharing your kind words! We’re thrilled to know that Springfield Square has been a wonderful home for you over the past six years. It means a lot to us that your first apartment experience has been such a positive one. We are truly grateful for your continued support of our community and we Thank You for choosing Lerner Springfield Square! Kindest regards, David Page

Hello Jose, Thank you for the 5-star review! We're thrilled to hear you’ve chosen to renew your lease and that you're enjoying the pool this summer. We’ll be sure to pass your thanks along to Jose—he’ll appreciate it! We are truly grateful for your continued support of our community! Thank You for choosing Lerner Springfield Square! Kindest regards, David Page

Hello Thuong, Thank you for your wonderful review! We're so happy to hear that Tianna was able to assist you with the Rent Café portal and that you've chosen to renew at Springfield Square. It’s fantastic to know that you love living here, and we are truly grateful for your continued support of our community. Thank You for choosing Lerner Springfield Square! Kindest regards, David Page

Hello, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with both our maintenance and office teams. We’re grateful to have you as a resident and truly appreciate your feedback. Thank You for choosing Lerner Springfield Square! Kindest regards, David Page

Hello Estanly, Thank you for your positive review! We’re so glad to hear that your lease renewal experience went smoothly, and we’ll be sure to pass your appreciation along to Jose. We are truly grateful for your continued support of our community, and for your confidence in us! Thank You for choosing Lerner Springfield Square! Kindest regards, David Page

Hello Sara, Thank you for your review! We’re so happy to hear that you’ve had a great experience with our service and we will be sure to pass along your kind words to Jose. We truly appreciate your feedback and look forward to continuing to provide excellent service! Thank You for choosing Lerner Springfield Square! Kindest regards, David Page

Hello Karen, Thank you for your review! We’re glad to hear that the new application setup was helpful. We appreciate your feedback and are always here to assist you with anything you need to make your experience even better. Thank You for choosing Lerner Springfield Square! Kindest regards, David Page

Hello Jose, Thank you for your 5-star review! We’re so glad to hear that you’re enjoying the new app and that Tianna was able to assist you. We truly appreciate your feedback and we are happy to know the app is making your experience even better! Thank You for choosing Lerner Springfield Square! Kindest regards, David Page

Hello Antonio, Thank you for your amazing 5-star review! We’re so glad to hear that you’re enjoying your experience at Lerner Springfield Square, and with the new app. We appreciate your kind words and are grateful for your feedback. If you ever need anything, we’re here to help and ensure you continue to have the best experience possible! Thank You for choosing Lerner Springfield Square! Kindest regards, David Page

Hola Ulloa, ¡Gracias por tus amables palabras! Nos alegra mucho saber que estás disfrutando de tu experiencia en Lerner Springfield Square. Nuestro personal de oficina trabaja arduamente para crear un ambiente acogedor y estamos encantados de que esté generando un impacto positivo. Agradecemos tus comentarios y estamos felices de tenerte como parte de nuestra comunidad. ¡Gracias por elegir Lerner Springfield Square! Atentamente, David Page Hello Ulloa, Thank you for your kind words! We’re so glad to hear that you’re enjoying your experience at Lerner Springfield Square. Our office staff works hard to create a welcoming environment, and we’re thrilled that it’s making a positive impact. We appreciate your feedback and are happy to have you as part of our community! Thank you for choosing Lerner Springfield Square! Kindest regards, David Page